HR Trends in the Child Care Industry

Changes within the current economy are resulting in financial difficulties for many families, meaning parents often have to work longer hours to increase their earning potential. For families with children, this can lead to problems with child care costs. To address this, the child care industry is looking for ways to reduce their overheads to offer families more affordable rates. HR trends in the child care industry, which include a movement towards technology solutions, help businesses to streamline their HR processes and reduce overall costs. These options also help to promote the efficient running of HR and other departments, allowing the company to keep up to date with the fast changes within the industry, and compete with competitors to attract more business.

As child care is beginning to move away from simple ‘babysitting’ and one in which parents are expecting increased quality of care, including teaching early academic skills, the quality of staff is integral within this industry. As part of these HR trends, software solutions are a particularly important part of the recruitment process, helping to attract and retain highly trained staff. Web-based recruitment processes also make the recruitment process easier for the HR department whilst making the process a more positive experience for potential workers. The solutions provide a centralized source of information, recording resumes, job descriptions and may even incorporate software which helps to short list potential applicants and analyze the process and its effectiveness.

Once hired, HR departments have the responsibility to help manage workers effectively including the administration of payroll, benefits, and maintaining accurate employee information. Employee self-service (ESS) software allows employees to access their own personal data and to make relevant updates. This may reduce the number of queries the HR department receive. Employment laws and employee regulations, including training manuals can also be recorded here for immediate access by workers. For companies with multiple locations, HR departments can share data and information by accessing one central file using a process known as a master data management file, just one of the current HR trends. This allows for updates to rules and regulations to be disseminated quickly across departments, avoids duplication of information, and allows HR staff to share good practice.

Education and training of staff vary depending on state regulations, but HR departments are responsible for ensuring that their staff receives up to date training in areas such as health and safety including CPR. E-learning, webinars and podcasts are cost effective ways in which workers can access relevant training at their convenience.

HR departments are increasingly choosing to outsource HR related tasks or to seek advice from HR consulting companies. This helps departments to identify the best technology solutions to meet the needs of the company. This also allows HR staff to turn their attention to higher end HR tasks and to become involved in broader company issues such as strategic decision making.

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