Unicorn HRO Benefits Administration and Outsourcing

Your limited HR staff is buried with day to day HR duties and other personnel issues -- and then there's benefits. They receive one call after another from employees requesting clarification on benefits, looking for help determining which plan is right for them, and wondering why their per pay period deduction is too much, too little or not here at all. All in addition to trying to manage the different sets of Benefits Plans for regular employees, Executives and retirees. Sound familiar?

Unicorn HRO's Benefits Center is your answer. Unicorn HRO has knowledgeable, trained staff ready to serve you and to answer your employees' benefits questions, and to assist them through making changes to their benefits due to Life Events, New Hire Enrollment and Open Enrollment.

Let Unicorn HRO's Benefit Center assist you with:

Premium Billing - prepare premium and contribution reports with list bills for each location
Premium Reconciliation
Assist with claims administration and problem resolution
Distributing benefit materials and associated information for: annual enrollments, new employees, terminated employees, disabled employees, employees seeking to change benefit elections, and introduction of new plans and plan changes
Verifying coverage, and preparing and maintaining eligibility files
Preparing and submitting life and disability claims to insurance carriers and providing FMLA notices
Developing cost analyses and recommendations for cost containment
Providing guidance on record keeping requirements and maintaining required documents
Coordinating ERISA appeals for claim denials
COBRA administration
FSA plan design and administration

The Unicorn HRO Benefits Center service handles employee inquiries that cannot be addressed by the insurance carrier or third party administrator including:

General benefit inquiries
Enrollment inquiries
Life event changes
New hire enrollment kits
Replacement I.D. cards or other supplies
Billing and remittance assistance